Q. Are you licensed?
A. Yes, the Ohio Department of Agriculture is our governing authority. We are licensed as a Frozen Food Establishment and abide by the rules established by the FDA for frozen food production.
Q. Do you have any further qualifications?
A. I have taken the T.Colin Campbell Foundation study program and have a Certificate in Plant Based Nutrition.
Q. Do you cook in your home?
A. No, that would not be legal. Only baked goods and canned goods can be produced in a home environment according to the FDA. We have a commercial kitchen outfitted with everything we need to produce frozen foods.
Q. How long have you been in business?
A. We started delivering Plant Perfection Foods in October of 2012. We started nationwide shipping in January of 2014.
Q. How long have you been cooking this way?
A. We have been eating this way since December of 2009. See Our Story for more information.
Q. How do I heat up my food?
A. Instructions come with the delivery. Our BPA free bags can be placed in boiling water or heated in a microwave. The food can be thawed, removed from the bag and microwaved, oven baked, or heated on the stove top with a little water.
Q. I don't like plastics; can you use anything else?
A. No, I'm sorry. I would prefer something else but using plastic packaging is necessary in order to comply with FDA guidelines for frozen foods.
Questions about Food Preparation and Ingredients
Q. Is your food organic?
A. The produce and seasonings that go into our meals are usually USDA certified Organic. Our beans are organic but our lentils are not currently organic. We don't guarantee 100% organic.
Q. I like the sound of a dish but I don't like an ingredient; can I get the dish prepared without the ingredient?
A. I'm sorry, due to our work load we can no longer special order. I suggest you select other meals that the ingredient is not in.
Q. Can you describe the way your meals are spiced?
A. All our meals are richly spiced without a hot bite. Our organic spices are sourced fresh from all over the world. Most of them we grind ourselves to keep them at the peak of freshness.
Q. I have allergies; do you have a nut (gluten) free environment?
A. Yes, our kitchen is nut, soy and gluten free. There is no risk of cross contamination.
Q. Do your products contain GMO's?
A. No. We use certified USDA organic produce which is not GMO. Our non organic legumes are not among the list of genetically modified plants but if they were you can rest assured we would switch to organic legumes. To our knowledge soy beans are currently the only GMO bean and we do not use soy beans. Corn can be GMO. We only use USDA organic corn in our meals.
Q. Are your pastas corn free?
A. Yes, we have corn free quinoa macaroni and brown rice fusilli and penne pastas; all are USDA Organic.
Q. Is your nutritional yeast fortified?
Q. Do you use organic rice?
A. Yes, our rice is organically grown in California.
Q. How many people can 1 package feed?
A. It depends how hungry you are and what else you are eating. Typically we eat one package per person per meal. The soups are 3 cups and everything else is 2 cups. You can stretch a package by serving it over a baked potato or rice. In that case 2 people can eat from 1 package. Everything is very low in calories and you need to make sure you are getting enough calories to get through your day. Being hungry is not a good lifestyle plan. Check out the caloric information for each meal package on this site.
Q. What is hominy?
A. Hominy is a big white fluffy corn (maize). It is 'slaked' with calcium hydroxide to remove an indigestible outer hull - as such it could be considered to be not a whole grain but it is starchy yummy and we make it from scratch to avoid added salts. Grits are ground up hominy. Our grits are be made with a combination of hominy and polenta grits ( ground up organic yellow maize). (Calcium hydroxide, traditionally called slaked lime, is a colorless crystal or white powder and is obtained when calcium oxide (called lime or quicklime) is mixed, or "slaked" with water. It has many names including hydrated lime, builders' lime, slack lime, cal, or pickling lime. Calcium hydroxide is used in many applications, including food preparation)
Questions about Shipping and Delivery
Q. When can I expect my order to be delivered?
A. We are on a 2 week delivery cycle. If you place your order by the end of the business day on Friday your order will be shipped the third Monday or Tuesday. All orders must be paid for by the Friday before they are scheduled to ship or they will be held an additional week. Payment is expected when the order is placed. We take all major credit cards and PayPal.
Q. Can you ship to Canada, Alaska or Hawaii?
A. I'm sorry, we can only ship to the lower 48 states due to transit times and ground restrictions on dry ice.
Q. How is the food shipped?
A. Special pre-chilled insulated boxes are filled with your frozen meals which have been stored in chest freezers. 5 pounds of dry ice is added to the box for each day the package will take to get to you. We currently use Fedex Ground.
Q. How much is shipping?
A. We offer FREE SHIPPING FOR YOUR ORDER. Please note that there is a minimum order amount to qualify for free shipping.
Q. What is your minimum order amount?
A. $250 is the minimum order amount except for most of the USA. $325 is the minimum order for CA, ID, NV, OR, UT, WA. Shipping in insulated boxes with dry ice is included.
Questions about Special Offers
Q. How can I get a free meal for referring a friend?
A. We offer a free meal per shipment to customers who have a friend who also purchases meals from us within the same order cycle. Simply include your friend's name and the meal wanted in the comments section of your order. Have your friend do the same.